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Troubleshooting

An event is not visible​

Check that:

  1. the event date matches the component's Date
  2. the event is inside the Start time and End time range
  3. the event End is later than Start
  4. Demo content is set correctly for the selected data source
  5. in CSV mode, the event's channel_id exists in Channels CSV

Channels are visible, but events are missing​

  • make sure an Events CSV file is selected
  • verify every channel_id
  • verify the start and end formats
  • verify that events are not outside the selected date

An image is missing from an event tile​

  1. Set Event images to Show.
  2. Increase Hour width.
  3. Increase Row height.
  4. Verify that the image URL is public and uses HTTP or HTTPS.
note

Images are intentionally hidden on tiles that are too small. The image can still appear in the event modal.

A short description is missing​

  • set Short descriptions to Show
  • enter content in Short description, not Description
  • increase the event tile width or height

A long description is missing​

  • complete the Description field
  • enable Modal on click
  • select the event tile

A social icon uses the website icon​

Use a complete URL from the intended platform, for example https://www.linkedin.com/.... Unknown domains correctly fall back to the generic website icon.

CSV import reports an error​

Check:

  • required column names
  • unique channel_id and event_id values
  • quotes around descriptions containing commas
  • file size
  • import order — Channels CSV first, then Events CSV